Refund policy

You may request a return or exchange if:

• The item is damaged, stained, defective, or incomplete.
• The product is unused, in original packaging, with all tags and protective stickers attached.
• The size received is different from the size you ordered.

How to Request a Return or Exchange

Call or WhatsApp us at 03490148699
(WhatsApp replies may take some time)

Timings: 10:00 AM – 8:00 PM

Once approved by our support team, please send the item to:

Please Note

• If the item was delivered correctly but you wish to return it due to personal preference or a mistaken order, returns are accepted within 7–10 working days only.
• In such cases, return courier charges and re-delivery charges will be borne by the customer.
• You may also exchange or request a refund at any Mehek Zaar Online Store.